Coverage of HP 3000 Hardware
The
HP3000 may no longer be a valid product for Hewlett-Packard® but it is
still serving thousands of users with quality performance. Rogers
Consulting Inc. understands the legacy issues with MPE and can work
with you to provide ongoing support. Rogers Consulting Inc. has entered
into both Hewlett-Packard® hardware and software arrangements to
provide continued support for all your system needs. The vendors we
have selected have been carefully screened and are chosen based upon
reputation and client performance.
We can maintain your system as a locked down legacy server or upgrade to improve redundancy and performance.
HP3000's
are known for their resiliency, but disasters will eventually occur.
Rogers Consulting Inc. can assist in documenting and preparing your
system with a disaster recovery plan. Our support contracts can include
complete system reviews and preventative maintenance to help ensure you
are protected from downtime and data loss.
Offsite hosting is also available for archival.
Vendor Support Package Options
- 8am–5pm Next Day Support Package
- Hardware Break/Fix (assessment required)
- Operating System Support optional
- 4 hour maximum call back from our helpdesk
- Optional On-site Maintenance Schedule
- Next day parts
- Monday – Friday 8-5 remote/telephone support
8am–5pm Same Day Support Package
- Hardware Break/Fix (assessment required)
- Operating System Support optional
- Unlimited Telephone and E-mail Support
- Optional On-site Maintenance Schedule
- Same day parts during regular business hours
- Monday – Friday 8-5 remote/telephone support
24x7x4 Support Package
- Hardware Break/Fix (assessment required)
- Operating System Support optional
- 4 hour maximum call back from our helpdesk
- Optional On-site Maintenance Schedule
- 4 hour on-site response for hardware Break/Fix
- Spare parts in local area depot
Mission Critical Support Package
- Hardware Break/Fix (assessment required)
- Operating System Support optional
- 4 hour maximum call back from our helpdesk
- Optional On-site Maintenance Schedule
- 4 hour on-site response for hardware Break/Fix
- Spare parts in local area depot
- 6 hour call to repair
- Immediate response for telephone support
- Proactive monitoring service for Hardware
- On-Site depot of spare parts
|
|
